Privacy Policy

Last Updated On: 23-Aug-2025
Effective Date: 23-Aug-2025

This Privacy Policy describes the policies of Galaxy Boxx, Olympus, Gauteng, 0084, South Africa (email: [email protected]) on the collection, use, and disclosure of your information when you use our website (https://galaxyboxx.co.za) (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice. The revised Policy will be effective 180 days from posting, and your continued use of the Service will constitute acceptance. We recommend periodically reviewing this page.

Information We Collect

We may collect and process the following personal information:

• Name

• Email

• Address

How We Collect Your Information

We collect/receive information about you in the following ways:

• When a user fills up the registration form or submits personal information

• When a user interacts with the website

• From public sources

How We Use Your Information

We use the information we collect for the following purposes:

• Marketing/Promotional

• Creating user accounts

• Processing payments

• Managing customer orders

If we need to use your information for any other purpose, we will request consent before doing so.

How We Share Your Information

We do not transfer your personal information to third parties without consent, except in limited circumstances such as:

• Ad services

• Analytics

These third parties are required to use the data only for the specified purpose and not retain it longer than necessary.

We may also disclose your information to comply with law, enforce agreements, respond to claims, or in case of merger/acquisition.

Retention of Your Information

We retain your information for 90 days – 1 year after order completion, or 48 hours after a removal request, unless required by law for longer retention (e.g., legal enforcement, fraud prevention).

Anonymous or aggregate information that does not identify you may be stored indefinitely.

Your Rights

Depending on applicable law, you may have rights to:

• Access, rectify, or erase your personal data

• Receive a copy of your personal data

• Restrict or object to processing

• Request data portability

• Withdraw consent

• Lodge a complaint with a statutory authority

To exercise these rights, contact us at [email protected]

If you do not provide or withdraw necessary consent, some services may not be accessible.

Cookies

For details on how we use cookies and tracking technologies, refer to our Cookie Policy.

Security

We use reasonable measures to protect your information from loss, misuse, or unauthorized access. However, we cannot guarantee absolute security, and transmission of information is at your own risk.

Third-Party Links

Our Service may contain links to third-party websites. This Privacy Policy does not cover those sites. We advise reviewing their policies before use.

Grievance / Data Protection Officer

If you have queries or concerns about data processing, contact our Grievance Officer:

Galaxy Boxx, Olympus
Email: [email protected]

We will address your concerns in accordance with applicable law.

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